AnovoCare is committed to protecting and respecting your privacy. We want to tell you how we may use and protect your personal information. This includes informing you of your rights regarding your personal information that we hold.
This Privacy Notice sets out how we may use, process and store your personal information. We may receive that information from you or your nominated advocate/Co-decision maker or referring facility allied healthcare professionals, through contracts or other legal arrangements you have with us or our partners on behalf of us, in order to deliver contractual/legal obligations. In other cases, we will get that information from you with your permission and consent, or we may receive your personal information from third parties who you have given consent to pass this information on to us.
The laws that govern personal data in Ireland are:
AnovoCare may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.
You may give us information about you with your consent, for example:
This information may be personal, financial, educational, or related to your employment history.
You may give us information for legal reasons, such as to enter into a contract with us, when you are buying goods or services from us, or when you are taking a job at AnovoCare.
If you visit our website or member communities, we may automatically collect information about you, for example:
We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on our behalf.
We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, background checking agencies) and may receive information about you from them as part of the service we provide you, or for legal reasons.
AnovoCare collects information for some or all of the following reasons:
AnovoCare may process your information because:
All of these reasons are reasons AnovoCare may legally process the information we have about you.
AnovoCare may share your personal information with third parties, either because you have consented to allow us to do so or for legal reasons. For example, we may share your personal information with:
If AnovoCare or substantially all of its assets are acquired by a third party, personal data held by AnovoCare about its customers will be one of the transferred assets of the company.
In addition, AnovoCare will share your personal data with third parties for the following reasons:
AnovoCare may, from time to time, provide third parties with data that has been aggregated or anonymized.
This means that your personal information that could be used to identify you have been removed from the data. Data provided to third parties in this way is not personal data; however, you do keep your right to object.
We primarily store and process your personal data in the EU/European Economic Area (“EEA”). If we do transfer your personal data outside the EEA it will be because you have consented or because we have a legal reason to do so.
Some examples of reasons your data may be processed outside of the EEA include:
If your personal data cannot be processed within the EEA, we will:
Unfortunately, the transmission of information via the internet is not completely secure. Although we use best practice to ensure your data is encrypted to the standard required in the GDPR to protect your personal data, we cannot guarantee the security of your data as it is transmitted and stored.
AnovoCare will not retain your personal information for longer than required.
We will keep your personal information:
If you have questions about our Record Management Policy, we can provide you a copy. Please contact firstname.lastname@example.org
If the personal information is necessary in order to supply goods or services to you under a contract between you and AnovoCare, then we will not enter into that contract or provide the services or goods if you do not give us your personal information.
AnovoCare will respect your legal rights to your data.
Below are the rights that you have under law, and what AnovoCare does to protect those rights:
The right to be informed
AnovoCare is publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.
The right to access
You have the right to access your information. Please contact AnovoCare Data Protection Team at AnovoCare if you wish to access the personal information AnovoCare holds about you.
The right to rectification
If the information AnovoCare holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact our Co-Ordinator(s) of the Data Protection Team if you need us to rectify your information: email@example.com
The right to erasure
This is sometimes called ‘the right to be forgotten’. If you want AnovoCare to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact our Co-Ordinator(s) of the Data Protection Team: firstname.lastname@example.org
The right to restrict processing
You have the right to ask AnovoCare to restrict how we process your data. This means we are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future. If you want Us to restrict processing of your data, please contact our Co-Ordinator of the Data Protection Team: email@example.com
The right to data portability
AnovoCare must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this effecting the usability of your data. Please contact our Co-Ordinator of the Data Protection Team if you want information how to port your data elsewhere: firstname.lastname@example.org. This right only applies to personal data that you have provided to Us as the Data Controller. The data must be held by Us by consent or for the performance of a contract.
The right to object
You have the right to object to AnovoCare processing your data even if it is based on Our legitimate interests, the exercise of official authority, direct marketing (including data aggregation), and processing for the purpose of statistics. If you wish to object please contact our Co-Ordinator of the Data Protection Team: email@example.com
The right to withdraw consent
If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and AnovoCare must stop processing your data. If you want to withdraw your consent, please contact our Co-Ordinator of the Data Protection Team: firstname.lastname@example.org
The right to complain to a Supervisory Authority
You have the right to complain to the Data Protection Commissioner if you feel that AnovoCare has not responded to your requests to solve a problem. You can find their contact details here: email@example.com
From time to time, our website may contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy notices and that we do not accept any responsibility or liability for any such notices. Please check these notices, where available, before you submit any personal data to these websites.
AnovoCare may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.